Website Conversion Blog
-
Top 5 Featured Posts
Reasons Why Website Visitors Abandoned their Shopping Carts
Top Three Facebook Social Plugins for eCommerce
Shopping Cart Recovery Drives Website Conversions at Rockler.com
The Top 10 Converting Websites
How to mess up: 5 worst practices to ensure your triggered email communications remain irrelevent
About SeeWhy
Subscribe to Feed
- Configurar el USUARIO Feedburner!!
KnxDT Featured Comment
"What I find surprising is that companies are either not technologically savvy enough to follow-up with would-be buyers or, more disturbing, the fact that many do not see value in reaching out to this captive audience."
-Joni Fisher, Fisher Search GroupRecent Posts
- How Online Buyer Behavior Has Changed in 2012
- Shopping Cart Abandonment Rate Set To Rise in 2012
- Online Buyer Behavior 101 and the Many Paths to Conversion
- 3 Shopping Cart Promotional Tactics for the Holiday Season
- Why Free Shipping is the Top Holiday Promotion for Black Friday and Cyber Monday
- Online Checkout User Experience – In Real Life
- Not Doing Website Usability Testing? Are You Nuts?
- eBay’s X.commerce – What It Means for Merchants
- What the iPhone 4S Means for Mobile Commerce
- Recapping the 2011 Shop.org Annual Summit
- The Pros and Cons of Selling on Amazon
- Shopping Cart Abandonment Rate Tops 75%
- 3 Reasons Why Real Time Shopping Cart Recovery Emails Work Better
- 4 Email Addresses Capture Techniques to Increase Website Conversion
- Shopping Cart Abandonment Emails Generate $17.90 per Email
- Is Your Website a Bucket or a Sieve?
- Analysis: Three Promotion Pitfalls to Avoid When Remarketing to Abandoned Shopping Carts
- Analysis: Promotions Make Big Impact on Abandoned Shopping Carts
- Forget Selling on Facebook (for now) – Think Social Plugins
- Tom Davenport – Competing on Analytics in eCommerce
SeeWhy Comment Policy
Tag Cloud
1-to-1 abandoned shopping cart abandoned shopping cart recovery abandonment amazon Black Friday CAN-SPAM conversion conversion rate Cyber Monday ecommerce email conversion email marketing email remarketing European Union Privacy Directive exacttarget Facebook facebook Like facebook login facebook social plugins Free shipping Google internet marketing landing page optimization marketing software online marketing remarketing SeeWhy SEO shopping cart abandonment shopping cart optimization shopping cart recovery Silverpop SiteTuners social commerce social media social media marketing stats Top 10 Converting Websites top ten converting websites top ten converting websites conventional wisdom ecommerce transactional email web analytics website conversion website conversion rate
Amazon has announced that it has implemented a range of social commerce features based on Facebook Login and Facebook Recommendations. This is a significant move for Amazon, with implications for the ecommerce sector. Amazon has for some time had its own social features (such as reviews), but this new move signals a strategic recognition of Facebook—and the importance of social commerce.
We’ve called for a while now for tighter integration between Facebook and ecommerce sites, because it is just common sense. When Facebook rolled out its range of social plugins at the F8 developer conference this year, it became not just common sense but easy to do as well.
Despite more than 100 million fans using Facebook Login, the ecommerce sector has been slow to adopt it. Early ecommerce websites tended to be in gaming and fashion, targeting the teen market. But there is one massive and compelling reason to implement Facebook Login.
Visitors like it. And they use it.
According to Facebook, three times more visitors will login to their Facebook account on an ecommerce site than would create an account/register. That’s significant.
Visitors don’t like creating accounts everywhere. They forget how to login and don’t like sharing personal details unless they are willing to trust the site.
In the last few months, we’ve seen a growing appetite from the ecommerce sector to look afresh at social media integration, and in particular, Facebook Like and Login. Facebook Like has been a runaway success, with almost 70 percent of emarketers planning to—or have already—implement it on their ecommerce sites (data from SeeWhy, here).
Only fifteen percent of emarketers have implemented Facebook Login so far, with a further eighteen percent planning to do so. That’s one third of ecommerce sites—much more than you might think. But Amazon’s move is set to change that for good and has put Facebook Login firmly on the ecommerce map.
For those of you who don’t know how Amazon’s use of Facebook works, here’s a brief overview:
Amazon, like most brands, operates two websites for the US: Amazon.com and the Amazon Facebook site. Until now, as a user of both, you needed to have two accounts; and each site is distinct and separate, linked only by hyperlinks.
With this announcement, Amazon has set up a beta program for a new ‘Your Amazon Facebook’ page which, after the visitor has logged in using their Facebook account, will include pictures of the visitor’s friends with upcoming birthdays, together with gift suggestions for each based on the friends’ favorite music (from Facebook) and their wish lists (from Amazon).
The Amazon Facebook page also includes recommendations popular among the visitor’s friends as well as suggestions based on his/her Facebook profile.
You can get an early preview of what this looks like here. This screenshot shows what Facebook is currently recommending on Amazon.com. It shows the hot items, such as anticipated music before its release, and offers links to those items directly. For example, the link to the Xbox 360 250GB takes you directly to the product detail page and the Add to Cart button.
What’s neat is that you can try out these recommendations yourself for your ecommerce site. I’ve covered the Facebook Recommendations plugin in some detail here, and if you want to try it out, visit the Facebook Developer site here.
Tags: amazon, facebook login, facebook recommendations, social commerce
This entry was posted on Friday, July 30th, 2010 at 12:27 pm and is filed under Blog. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.


[...] Amazon Validates Facebook's Importance to eCommerce « Website … [...]