Website Conversion Blog
September 2nd, 2010
At the recent Conversion Leaders Summit on improving website performance, Danny Dover cut though the SEO hype to provide some fresh insight into search engine optimization. Danny is an SEO specialist with SEOmoz.org, one of the thought leaders in the space, so I’m sharing the highlights of his presentation and his six-point SEO checklist here. Read the rest of this entry »
August 25th, 2010
Compared to other email campaigns, transactional emails are some of the most effective at driving revenues. For example, Carolyn Nye of S&S Worldwide presented at the Silverpop conference earlier this year and shared some data on their transactional emails. Transactional emails account for only 4.1 percent of overall email volume, but these campaigns generate over 40 percent of all revenues produced by transactional and regular email campaigns combined. Read the rest of this entry »
August 17th, 2010
I recently received an email from Internet Retailer promoting a piece of research which suggests that online shoppers that received a catalog in the mail spent on average 163 percent more than those that didn’t.
One hundred sixty-three percent? That’s a big difference. Read the rest of this entry »
August 10th, 2010
Website conversion rates are bandied about the ecommerce industry all the time, and despite many being familiar with the concept, I consistently find that a lot of people are a bit fuzzy on their website conversion and abandonment rates. This blog is intended to define the different website conversion rates and explain how to use them—and how not to. Read the rest of this entry »
August 3rd, 2010
‘Have we conditioned most customers to the point that they expect discounts and won’t buy without one?’
This is a great question, and it’s worth considering in more depth. Recent research shows that coupon redemption is at an all time high, and at the same time, Ben Bernanke warns that the economic recovery is fragile and taxes will inevitably have to rise. It’s no wonder that customers are nervous and cautious. Read the rest of this entry »
